Service Enterprise Certification through Points of Light

Camden County Animal Shelter Receives Service Enterprise Certification

Camden County Animal Shelter is pleased to announce that we have been certified by Points of Light as a Service Enterprise! A Service Enterprise is an organization that fundamentally leverages volunteers and their skills throughout their organization to successfully deliver on its social mission.

Research conducted by the TCC Group, a national program and evaluation firm, found that organizations operating as Service Enterprises outperform peer organizations on all aspects of organizational effectiveness, and are more adaptable, sustainable and capable of scaling their work.

Camden County Animal Shelter completed an extensive assessment, over 20 hours of training and consulting and extensive internal planning and change to better integrate volunteers in our day to day operations. By achieving this level of excellence and certification, Camden County Animal Shelter is now better equipped to leverage the time and talent of volunteers and better meet our mission.

Volunteers at the shelter were previously limited to animal interaction and basic housekeeping services. Now there are roles for volunteers in our administrative offices, adoption and fostering, vaccine and clinic services, social media assistance, special events and fundraising support and more. These new volunteer roles enable Camden County Animal Shelter to operate at an improved capacity. This new program has provided us the tools to increase overall animal release rates, provide enhanced services and hours available for the public at the walk-in vaccine and clinic, raise funds through special events and promotions and save thousands of dollars on administrative costs on an annual basis.

For more information regarding volunteer opportunities with our organization, please visit For further information regarding the Service Enterprise Initiative, please contact Pat Guerrero, CVA, Senior Manager, Volunteer Engagement & Programs, Best Friends Animal Society at (435) 644-2001 ext. 4484 or email

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